Privacy Policy


This Privacy Policy ("Policy") explains how EZMAN Delivery Services ("EZMAN," "we," "us," or "our") collects, uses, shares, and protects the personal information of users ("User," "you," or "your") when you access and use the EZMAN Delivery mobile application ("App") and its related services ("Services"). This Policy is in compliance with the Data Privacy Act of 2012 and the privacy requirements of the App Store and Play Store.

Automatically Collected Information

We may collect certain information automatically, including: Device details (model, OS, version) IP address and geolocation App usage data (e.g., access times, features used) Crash logs and diagnostic data This data is used for analytics, troubleshooting, and to enhance your user experience. b. Personal Information You ProvideYou may voluntarily provide personal information when using features like account registration, placing orders, or contacting support. This includes: Full name and contact information (e.g., email, mobile number) Delivery addresses Government ID for account verification (if required) Payment and order history You can choose not to provide certain information, but doing so may limit your access to certain features.


How We Use Your Information

We use your information to: Create and manage your user account Process and fulfill your orders Communicate with you about your transactions Improve our services and customer support Provide promotional offers and personalized ads Ensure legal compliance and prevent misuse

Sharing of Information

We may share your data with: Service providers (e.g., payment processors, delivery personnel) Business partners (e.g., merchants) Government and law enforcement agencies (when required by law) We do not sell or rent your personal data to third parties.

User Rights & Controls

You have the right to: Access and review your personal data Update or correct inaccurate data Delete your account and associated data Withdraw consent for data processing Object to data processing under legitimate grounds Requests can be made through your account settings or by contacting us directly.

Data Security

We implement reasonable security measures to protect your data against unauthorized access, loss, or alteration. However, no system is 100% secure. Use the App at your own risk and notify us immediately if you suspect a breach

Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.


Children’s Privacy

The App is not intended for use by children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, contact us so we can take appropriate action.

Cookies and Analytics

The App may use cookies or similar technologies for performance monitoring, session tracking, and targeted advertising. You may opt out of tracking via your device settings.

Third-Party Services

Our App may link to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before sharing your data.

Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities promptly and transparently, as required by applicable law.


Policy Changes

We may revise this Policy from time to time. Significant changes will be communicated via the App or email. Continued use of the Services after updates constitutes your acceptance.

Contacting us

For questions about this Privacy Policy or your data, you may contact us at: [email protected]


This document was last updated on April 10, 2025